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  • What kind of support does eComms provide after I sign up?

    2026-08-18 17:33:39
    You get help with store setup, product uploading, payment activation, and general usage. Our support team is available through phone and chat. ...
  • What if I get stuck while adding products or setting up my store?

    2026-08-18 17:33:58
    Our support team will guide you step-by-step. You are not left alone to figure things out — we walk you through it until your store is running smoothly. ...
  • Can I get training on how to use the eComms dashboard?

    2026-08-19 11:12:41
    Yes. We provide personalized training sessions either online or in person, along with helpful training webinars. If you ever run into trouble, our dedicated support team is always ready to assist you whenever you need help....
  • What if my store goes down or something stops working?

    2026-08-19 11:13:19
    Our technical team monitors the platform and fixes issues quickly. You can also reach out to support directly if you notice any problem. ...
  • Can I add and update my own products?

    2026-08-19 11:13:37
    Yes. You can manage your product catalogue by adding products and updating information such as product name, images, description, price, category, and stock details. ...
  • Can customers order directly from my eComms website?

    2026-08-19 11:13:55
    Yes. Customers can visit your online store, browse your products, select what they want, and place orders through your ecommerce website. ...
  • Can I manage orders from one place?

    2026-08-19 11:14:12
    Yes. eComms provides an organized way to manage orders received through your online store, helping you keep track of your ecommerce sales more easily. ...
  • Can I connect my own domain name to eComms?

    2026-08-19 11:14:40
    Yes. You can use a domain associated with your business to create a more professional and memorable online shopping address....
  • Can I connect my existing Facebook and Instagram pages to my eComms store?

    2026-08-19 11:15:03
    Yes. eComms allows you to link your social media pages, so followers who see your reels or posts can click through and shop directly from your store. ...
  • Can eComms work with my Facebook, Instagram, and TikTok marketing?

    2026-08-19 11:15:23
    Yes. eComms complements your social media marketing. You can use your social media channels to attract customers and direct them to your eComms online store for product browsing and ordering. ...
  • Will my TikTok videos also connect to my eComms store?

    2026-08-19 11:15:41
    You can direct your TikTok audience to your store link, making it easy for viewers to move from watching your video to buying your product. ...
  • Is my eComms store mobile-friendly?

    2026-08-19 11:16:02
    Yes, your store is designed to work smoothly on mobile phones, since most Nepali customers shop using their phones rather than computers. ...
  • Can eComms integrate with delivery or logistics partners?

    2026-08-19 11:16:25
     Yes, eComms supports coordination with local delivery partners so you can manage deliveries within Kathmandu Valley and other cities more easily....
  • Will my store show up on Google search?

    2026-08-19 11:16:57
    Yes. Each product page on your eComms store is built to be search-engine friendly, helping new customers find your store through Google over time. ...
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